The Seller – LODGING-PRO, a business for service activities in mediation of non-specialized retail trade, owned by Carolina Soledad Maric, Studenčeva ulica 43, Pula – collects personal data of Customers solely for the purpose of processing orders, fulfilling legal obligations, and improving the user experience. Personal data may also be used to inform Customers about new products, special offers, and promotions via newsletters, only with the Customer's prior consent.

Access to the database containing personal data is granted exclusively to authorised employees of the Seller and business partners responsible for logistics, delivery, and payment processing, and only to the extent necessary to perform their services. The Seller undertakes to protect Customers’ personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Personal data will not be disclosed to third parties without the Customer's consent, except in cases where required by law or necessary for service delivery (e.g. delivery services). Payment data is processed through secure systems of authorized financial institutions, and the Seller does not store credit card details.

The Customer has the right at any time to request access to their personal data, correction of inaccurate data, deletion of data, or restriction of data processing, in accordance with legal regulations. For any inquiries related to data protection. Customers may contact: info@aromicup.com.

LODGING-PRO, a business for service activities in mediation of non-specialized retail trade, Owner: Carolina Soledad Maric, Pula, Studenčeva ulica 43 – Aromicup
Studenčeva 43 G, 52100 Pula
+385 98 136 3732
info@aromicup.com

 

Privacy Statement

LODGING-PRO, a business for service activities in mediation of non-specialized retail trade, owned by Carolina Soledad Maric, is committed to protecting the privacy and security of its Customers’ personal data. We collect only the data necessary for order processing and enhancing user experience. Customers have the right to decide whether they wish to receive marketing messages and can unsubscribe from the mailing list at any time.

Personal data is accessible only to employees and business partners who require it to carry out business operations, with an obligation to respect privacy principles. All our associates and employees are required to handle data in compliance with personal data protection regulations.

 

Cookie Policy

In order for the website www.aromicup.com to function properly and provide the best user experience, it uses cookies. Cookies are small text files stored on the user's device that allow the website to function correctly, analyse traffic, and tailor content and advertisements.

Under current EU regulations, LODGING-PRO, owned by Carolina Soledad Maric, Studenčeva ulica 43 –  must request user consent before storing cookies that are not essential for website operation. By using the website www.aromicup.comusers consent to the use of cookies.

Users can change their cookie settings at any time through their web browser settings. Disabling cookies may affect the website’s functionality and limit access to some content or services.

For more information on cookie management, users can contact: info@aromicup.com

 

Compliments and complaints

Written complaints, responses, and notifications

In accordance with Article 10 of the Consumer Protection Act, if you are dissatisfied with any aspect of our service, you have the right to submit a written complaint. naše usluge, imate pravo podnijeti pisani prigovor.

You can send your written complaint via:

• E-mail: info@aromicup.com
• Postal mail: –LODGING-PRO, a business for service activities in mediation of non-specialised retail trade, owned by Carolina Soledad Maric , Studenčeva 43 G, 52100 Pula

 

To help us resolve your complaint as quickly as possible, please provide your order number, invoice number, or your full name.

Upon receiving your complaint, we will confirm its receipt in writing without delay, and you will receive a response within 15 days of submission.

Contact information

For all inquiries, compliments, comments, and complaints, you can contact us at:

• Address:LODGING-PRO, , a business for service activities in mediation of non-specialised retail trade, owned by Carolina Soledad Maric, Studenčeva ulica 43 G, 52100 Pula
• E-mail: info@aromicup.com
• Phone: +385 91 919 8470

 

Support via Social Media

For quick questions and advice, feel free to reach out to us through our social media channels. While we strive to respond promptly, for official matters related to orders, complaints, or consumer rights, please contact us via email at info@aromicup.com

 

Other provisions

1. Customers may use the website www.aromicup.com exclusively for personal purposes. Modifying, copying, or distributing content without prior permission is not allowed.
2. The Seller is not responsible for the content of any external linked websites.
3. Despite efforts to ensure the accuracy of product information, unintentional errors may occur. In the case of such errors, the Customer will be informed and given the right to amend or cancel the order.
4. Customers may interact with the Seller via social media; however, official inquiries regarding orders and complaints should be submitted via email or phone.
5. All informational content published on the website is not a substitute for professional medical advice. Customers are advised to consult with a specialist before making any health-related decisions.